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AFSVC launches pilot program for online food ordering at NAF operations

Installations, such as at Dyess AFB, Texas, are taking part in the pilot program bringing online food ordering and pick-up to NAF food locations.

Installations, such as at Dyess AFB, Texas, are taking part in the pilot program bringing online food ordering and pick-up to NAF food locations. This is part of the Air Force Services Center’s enterprise-wide E-commerce initiative, the Nonappropriated Fund Food and Beverage Branch is launching this pilot program. The new initiative launched in July 2020 with Air Force Global Strike Command installations being the first onboard to test the online food ordering system. Installations taking part in the pilot program began with Ellsworth AFB, followed by South Dakota; Minot AFB, North Dakota; F.E. Warren AFB, Wyoming; Whiteman AFB, Missouri; Kirtland AFB, New Mexico; Barksdale AFB, Louisiana; and Malmstrom AFB, Montana. (Courtesy photo)

Installations, such as at Dyess AFB, Texas, are taking part in the pilot program bringing online food ordering and pick-up to NAF food locations.

A cook at the "Out of Bounds Grill" at Dyess AFB, Texas, prepares hamburgers on the grill for awaiting patrons whom ordered online or ordered in-house. Patrons of the Out of Bounds Grill will have the opportunity to order food online for pickup. Dyess is part of a pilot program initiated by the Air Force Services Center’s enterprise-wide E-Commerce initiative, the Nonappropriated Fund Food and Beverage Branch is launching the pilot program bringing online food ordering and pick-up to NAF food operations. Along with Dyess, Ellsworth AFB, South Dakota; Minot AFB, North Dakota; F.E. Warren AFB, Wyoming; Whiteman AFB, Missouri; Kirtland AFB, New Mexico; Barksdale AFB, Louisiana; and Malmstrom AFB, Montana are participating as well. (Courtesy photo)

Installations, such as at Dyess AFB, Texas, are taking part in the pilot program bringing online food ordering and pick-up to NAF food locations.

At Dyess AFB, Texas, as part of the Air Force Services Center’s enterprise-wide E-commerce initiative, a pilot program bringing online food ordering and pick-up to NAF food operations is being initiated. A patron of the "Out of Bounds Grill" at Dyess, pick up an online order. The new initiative launched in July 2020 with Air Force Global Strike Command installations being the first onboard to test the online food ordering system. Installations taking part in the pilot program began with Dyess AFB, Texas, followed by Ellsworth AFB, South Dakota; Minot AFB, North Dakota; F.E. Warren AFB, Wyoming; Whiteman AFB, Missouri; Kirtland AFB, New Mexico; Barksdale AFB, Louisiana; and Malmstrom AFB, Montana. (Courtesy photo)

JOINT BASE SAN ANTONIO-LACKLAND, Texas -- As part of the Air Force Services Center’s enterprise-wide e-commerce initiative, the Nonappropriated Fund Food and Beverage Branch is launching a pilot program delivering online food ordering and pick-up to NAF food operations. 

“Online ordering is one of several e-commerce solutions AFSVC is working to solve challenges force support squadron operations are facing in the new COVID-19 environment,” said Jonathon Boyd, AFSVC chief of NAF food and beverage operations. "We’re doing all that we can to serve our community at a time when delivery and pickup have become lifelines for customers to access a meal safely and affordably.”

“The new system gives NAF operations a streamlined, transparent ordering process through the current point-of-sale system,” said Jeffery Yager, NAF food and beverage project manager. “From the moment you press ‘place order’ to the moment you pick up your order, the experience is seamless to the customer.”

The new initiative launched in July with Air Force Global Strike Command installations being the first onboard to test the online food ordering system.  Installations taking part in the pilot program began with Dyess AFB, Texas, followed by Ellsworth AFB, South Dakota; Minot AFB, North Dakota; F.E. Warren AFB, Wyoming; Whiteman AFB, Missouri; Kirtland AFB, New Mexico; Barksdale AFB, Louisiana; and Malmstrom AFB, Montana.

When will this new online food ordering system be available Air Force-wide? “We expect to move quickly to other AFGSC bases and, eventually, bring this capability to the entire NAF food and beverage enterprise,” said Boyd. Following the pilot, there will be some time to allow for an assessment on the best way forward to deploy Air Force wide.