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Pharmacy Procedure graphic

The graphic was created March 30, 2020, as part of an effort to raise awareness of the proper procedures for prescription pick up on F.E. Warren Air Force Base, Wyo. during Health Protection Condition Charlie. (U.S. Air Force graphic by Glenn S. Robertson)

Air Force member works with retiree to facilitate prescription pick up

Technical Sgt. Randy Slaba, Physical Therapy flight chief, processes Tech. Sgt. Leroy Gire (Ret.) into the pharmacy drive-up tent March 26, 2020, at F.E. Warren Air Force Base, Wyo. The tent was set up outside the medical clinic on base in order to provide services such as prescription pickup while limiting potential spread of COVID-19.


The pharmacy on F. E. Warren Air Force Base, Wyoming, has implemented new procedures for prescription activations, as well as a new pickup location in accordance with the Health Protection Condition upgrade to Charlie. These new procedures were implemented to limit exposure to the COVID-19, or coronavirus, within areas of the clinic.

Though the new location may look like a scene from the television series “M*A*S*H” or a downrange deployment area, medical personnel are requesting that patients adapt to the location and procedures while the clinic adapts to these troubled times.

The pharmacy’s temporary location is a tent located in the clinic parking lot. While at HPCON Charlie, prescriptions will no longer be available as same-day pickup and will now take 72 hours, according to information released from the 90th Medical Group.   

“Everyone, including active duty and retirees, must call an activation line to place a new prescription,” said Capt. Andrew Jones, a pharmacist with the 90th Medical Group. “When you phone this number, you will speak to pharmacy personnel. You will then call a scheduling line to schedule a date and pickup for your medications.”

When retirees schedule a pickup, they must ensure that the scheduled date is on a Tuesday or Thursday between the hours of 1 p.m. to 4:30 p.m.

When refilling previously activated prescriptions, simply phone the refill line to place a refill, then call the pickup line to schedule a date and time for the pickup of medications.

In order to further minimize exposure to the coronavirus, procedures have been put in place for home delivery of medications.

“When using the Express Scripts system, there is a copay involved,” said Jones. “When individuals are seen by physicians, they can have the prescription sent directly to expressscripts.com and they will then fill the medications and have the medications delivered directly to a home address.”

Before visiting the pharmacy, please call the following lines as needed:
Prescription Activation (307) 773-3638
Refill Line: (307) 773-2330
Scheduling Line: (307) 773-4643.